About Me
Get to know me better
Education
BSc Computer Science from Ulster University with strong foundations in programming and data analysis
Development
Strong programming experience with Java, Python, SQL, and modern web technologies gained through academic studies
I'm a recent Computer Science graduate passionate about software development, data analysis, and full-stack web applications. Through my academic career at Ulster University and Belfast Metropolitan College, I bring a strong foundation in Java, Python, SQL, and web technologies to every project.
Throughout my academic career at Ulster University and Belfast Metropolitan College, I've developed comprehensive skills in building real-world applications. From personal finance apps with machine learning to corporate websites and full-stack systems using Laravel, Angular, and React Native, I enjoy tackling diverse technical challenges.
Known for effective communication, teamwork, and problem-solving skills gained through academic projects and professional experience in customer service roles at BT Group and Amazon. I'm always eager to learn new technologies and collaborate on impactful projects.
Experience
My professional journey
Customer Service Advisor
BT Group • Belfast
Aug 2025 – Present
Resolved complex billing and account issues, including bereavement support. Used internal systems (Cloud 9, Back Office) to manage and track customer inquiries efficiently.
Cloud 9 • Back Office • Customer Support • Problem Solving
Customer Service Advisor
BT Group • Belfast
Jul 2024 – Feb 2025
Resolved complex billing and account issues, including bereavement support. Used internal systems (Cloud 9, Back Office) to manage and track customer inquiries efficiently.
Cloud 9 • Back Office • Customer Support • Problem Solving
Customer Service Advisor
First Source Solutions Ltd • Belfast
Jun 2022 – Oct 2022
Handled payment arrangements and account support for customers. Maintained accurate customer data while ensuring compliance with data protection regulations.
Account Management • Data Protection • Customer Relations
Operator & Health & Safety Ambassador
Amazon Logistics • Belfast
May 2022 – Jun 2022
Managed trailer inventory via Yard Management System (YMS). Acted as Health & Safety Ambassador for yard operations, ensuring compliance and safety protocols.
YMS • Logistics • Health & Safety • Operations
Featured Projects
A showcase of my technical work and professional contributions
Personal Finance Application
Full-stack finance app with expense tracking and savings analytics. Integrated a machine learning model to predict savings outcomes and implemented Power BI dashboards for data visualization.
Abafoteq Corporate Website
Modern, responsive corporate website for Abafoteq Ltd to showcase services, projects, and company profile. Optimized for performance, usability, and cross-device compatibility.
Skills & Technologies
My technical toolkit
Languages
Frameworks & Libraries
Tools & Technologies
Professional Skills
Let's Connect
I'd love to hear from you
I'm always interested in hearing about new opportunities, collaborations, or just chatting about technology. Feel free to reach out!